No, really… I can’t hear you (or, The Funniest Thing on YouTube)

Want to see something really funny on YouTube?  I’m not talking mild chuckle funny, I’m talking about side-splitting, laugh until you cry funny?  While videos of screaming goats are always good for a belly laugh, but if you want to guffaw, check out your own videos.  Yup.  The ones starring you.  The ones where you provide detailed instruction or the ones where you are discussing some heavy topic in great detail.  Those videos.  Yeah.  They’re a riot.  To see the “funny” version of your video, play the video with the closed captioning turned on.  Unless you’ve done the work to correct the closed captioning, you will be amused by YouTube’s automated closed captions and how YouTube thinks it knows what you’re saying.

They can be terribly funny…. to everyone except the hearing impaired.  To those of us who are deaf, partially deaf, or have less-than-perfect hearing, YouTube can be one of the most frustrating places on the web to visit.  (Full disclosure…. I’m deaf in one ear and have a cochlear implant which helps me to a certain degree, but in order to fully understand what’s being said in many videos, I have to turn on closed captioning.)

cochlear

That’s me, and my Cochlear receiver (aka the outside part of my “robot ear”)

So what is to be done??

Two simple steps can be taken to ensure that your message is communicated clearly to those who have hearing impairments.

First, if the video is a screen-capture that contains instructions on how to complete a certain task, include text in the video itself.  I use Camtasia, which includes a plethora of “call-outs” and other ways to add text to videos, but the option to add text to the video is available with most video editors.

Second, if something is important enough to distribute (via Twitter or in a blog post), then take the time to edit the closed captions.  YouTube’s machine captioning provides a reasonable starting point, but it misses a lot of the nuance.  Punctuation is practically non-existent in YouTube’s auto-generated captions, and if you have a particularly long video, it may take extra time to get it just exactly perfect.  But it’s worth it!

Sure, I realize that you may not have time to go perfect every little detail, but if the message so important enough that you created a video, shouldn’t it be equally important to reach all people?

So that’s my rant for now…. Perhaps my next task is to create a video showing how to edit captions on YouTube videos.

As always, questions, comments, concerns, or (gentle) criticisms are welcome.

~R

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